Product Sections
Main Pages
| About Us Simply Automate are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us by clicking here. These Terms and Conditions govern the sale of goods by Domia Ltd (UK Company No.4116740) trading as "Simply Automate" based at 10 Wornal Park, Menmarsh Road, Worminghall, Bucks HP18 9PH. Our Contact details: Simply Automate 10 Wornal Park Menmarsh Road Worminghall Bucks HP18 9PH United Kingdom Fax: 0845 644 2713 Email: Ross [dot] Jarvis [at] SimplyAutomate [dot] co [dot] uk VAT Number GB 758 2437 06 UK Reg. No 4116740 |
| Making A Purchase Making a purchase could not be easier. Simply browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept Visa, Mastercard, Solo and Maestro. We do not charge for any item until it is ready to ship (except for custom made items such as our curtain track systems or special order items which we will have stated in advance). After selecting your preferred deliver method and confirming your order you will be issued with an order reference number. By default, all prices are shown excluding delivery charges. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling All orders, where possible, are shipped every day from Monday to Friday, excluding Bank Holidays. We ship via a courier as standard although you can select post should you wish for smaller, less expensive goods. The courier guarantees a next working day delivery for 95% of mainland UK addresses. |
| Delivery Schedule We understand that delivery time is of the utmost importance. All orders for 'in stock' items will be dispatched the same working day using the requested delivery method (if placed before 4:00pm). If you have paid the upgrade to "Guaranteed Next Day Delivery before 12AM" and we are unable to ship your order 'same-day' you will not be charged the upgrade amount, but your order will be sent out via our next day delivery as soon as it is possible. Same day despatch applies to orders placed before 4:00pm on working days (daily except weekends and Bank Holidays). |
| Back Orders It is our aim to hold all the items in stock with the exception of the Silent Gliss curtain systems which are made to your specification. If an item that you have ordered is out of stock you will be informed by email or by phone within 48 hours, and you will have the choice of waiting for the item of cancelling your order and obtaining a full refund. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When an order is placed on our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text format on any web site. |
| Guarantee In order to guarantee your satisfaction, all of our products come with a 30 day no quibble exchange or refund guarantee. |
| Reaching Us If you need to reach us, please email us by clicking here., alternatively, you can fax us on 0845 644 2713 or write to us at 10 Wornal Park Menmarsh Road Worminghall Bucks HP18 9PH United Kingdom |
| Privacy Policy Simply Automate do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm If in the event you wish to return your purchase then you can do so within 30 days - no quibble. Outside of this period we guarantee our products for 12 months repair or replacement. No goods will be accepted back without a confirmed RMA number from ourselves. If you wish to return an item back to us you must email Support@SimplyAutomate.co.uk requesting an RMA number advising us of the order number, item you wish to return and the reason behind the request. The request will be validated and you will be emailed return details (including our returns FREEPOST address) within 1 working day of your request. Items returned to Simply Automate which haven't been processed via the procedure stated above could be subject to a 30-day delay. |
